Why should I use CFX?
We can provide you with excellent exchange rates and the assurance of a quick and secure service carried out by experienced and dedicated dealers who have your best interests at heart.

Are there any commission charges?
Any commission will be incorporated into the overall exchange rate that we offer you. CFX have an uncomplicated pricing policy with the aim of making it straightforward for our customers.

Will the exchange rate I receive be competitive with what the high street banks offer?
Definitely. The rates we quote will be extremely competitive. Our dealers will always endeavour to provide you with the best overall deal.

Do I have to open a trading account if I am only using the service once?
We are legally obliged to obtain certain information before being able to carry out the deal. All customer information is kept confidential and will not be passed onto third parties. The agreement form is very simple and should not take long to complete.

How long will it take to set the account up?
Once we receive the agreement form, providing all required information has been supplied, set up of the account should take between 7-10 days. Our CFX team will, however, make every effort to complete this sooner, where possible.

What payment method should I use to pay for the currency?
We ask our clients to make a CHAPS payment via their bank or an international payment if outside the UK. Once we have received cleared funds we will be in a position to transfer the foreign currency to the account previously advised by you.

When and how will R Raphael & Sons effect payment?
Once a customer has provided us with the cleared funds in line with the Contract we will transfer the associated currency to the specified recipient’s account. If the payment is within the UK, payment will be made via CHAPS. If overseas, an international payment will be made.